Privacy Policy
1. Information We Collect
When you create an account and use our services, we collect the following information: your email address (for account registration and communication), the social media links you provide when placing orders, your IP address and basic device information (for security and fraud prevention), and payment transaction records (order amounts and payment status, but never your credit card numbers or bank card details). We do not collect passwords or sensitive credentials for your social media accounts.
2. How We Use Your Information
We use your information for the following purposes: processing and delivering your orders, managing your account and providing customer support, sending order confirmations and status updates via email, improving our services and user experience, preventing fraud and unauthorized access, and complying with legal obligations. We will never use your personal information for purposes unrelated to our services without your explicit consent.
3. Data Security
We take the security of your personal data seriously. All data transmissions are encrypted using SSL/TLS technology. Your passwords are securely hashed and never stored in plain text. We never store your credit card or bank card details on our servers — all payment transactions are processed directly through our secure payment gateway partners. We regularly review and update our security practices to protect against unauthorized access, alteration, or destruction of your data.
4. Data Retention
We retain your order data and account information for as long as your account is active and as needed for order tracking, customer support, and service improvement. If you request account deletion, we will remove your personal data within a reasonable timeframe, except where we are required to retain certain information for legal compliance, dispute resolution, or fraud prevention purposes.
5. Third Parties
We do not sell, trade, or rent your personal information to third parties for marketing or any other purposes. We may share your data only with: payment processing providers necessary to complete your transactions, service providers who assist in fulfilling your orders (only the minimum information required), and government authorities when legally required to comply with official requests or court orders. All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.
6. Cookies
We use essential cookies that are strictly necessary for the functioning of our website. These include session cookies to maintain your login state, language preference cookies to remember your chosen language, and security cookies to protect against fraudulent activity. We do not use any advertising, tracking, or third-party analytics cookies. You can manage cookie settings through your browser, but disabling essential cookies may affect site functionality.
7. Your Rights
You have the following rights regarding your personal data: the right to access and receive a copy of the personal data we hold about you, the right to request correction of any inaccurate or incomplete data, the right to request deletion of your account and associated personal data, and the right to opt out of receiving marketing communications at any time. To exercise any of these rights, please contact us through our contact form. We will respond to your request within a reasonable timeframe.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a person under 18, we will take immediate steps to delete that information. If you believe a minor has provided us with personal data, please contact us immediately.
9. Changes to Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal and regulatory reasons. When we make material changes, we will update the "Last updated" date on this page. We encourage you to review this policy periodically to stay informed about how we protect your data.
10. Contact
If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal data, please contact us through our contact form. We aim to respond to all privacy-related inquiries within a reasonable timeframe.
Last updated: May 2026